NBC 5 Responds

If you have federal student loans and you’re enrolled in an income-driven repayment plan, NBC 5 Responds reporter Diana Zoga says there are changes you need to know about now.

If you have federal student loans and you’re enrolled in an income-driven repayment plan, there are changes you need to know about now.

Thanks to data breaches and sharing too much information online, identity theft is a real issue. NBC 5 Responds reporter Diana Zoga explains there are steps you can take to make it tougher for someone to impersonate you.

Thanks to data breaches and sharing too much information online, identity theft is a real issue. But there are steps you can take to make it tougher for someone to impersonate you.

A North Texas family received a ring in the mail they never ordered, raising concerns about a possible scam. Experts warn it could be part of a “brushing” scheme. NBC 5 Responds shows what to do if it happens to you.

NBC 5 Responds to a North Texas family with a sparkly surprise in the mail addressed to them. They say they weren’t expecting a package and it wasn’t a gift.

Wildfires aren’t just a rural threat. NBC 5’s Diana Zoga reports on the risks and what experts say you should know.

Do you know your area’s fire risk? Here’s what experts want you to know.

A recent Telemundo 39 Responde investigation uncovered allegations that some North Texas rideshare drivers are using bicycle racks to obscure their license plates, potentially avoiding toll charges while still being reimbursed by rideshare companies.

We’re sharing the findings from our sister station Telemundo 39 and their recent Responde investigation. Reporter Martha Minjarez looked into complaints that some rideshare drivers are mounting bicycle racks onto their vehicles to purposely obscure their license plates and earn more money by not paying tolls. NBC 5 Responds’ Kristi Nelson walks us through what Martha uncovered.

The Consumer Financial Protection Bureau has shut down operations under new leadership, leaving its future uncertain. NBC 5 Responds breaks down what this means for consumers.

the Consumer Financial Protection Bureau’s acting director told staff the agency’s headquarters in Washington D.C. is closed this week.

Most frequent fliers can navigate the highs and lows of air travel with ease but nothing could have prepared one executive Platinum customer for an experience that left him stranded, confused and searching for answers. Here’s NBC 5 Responds’ Kristi Nelson.

An American Airlines frequent flyer was left stranded and confused after the airline inexplicably put him on their no-fly list. Getting answers was frustrating.

When a dedicated nonprofit found itself in need of assistance, it turned to NBC 5 Responds for a helping hand.

For four decades, WestAid has been a crucial support system for food-insecure families in Tarrant County, serving over 10,000 households annually. When the nonprofit needed help, NBC 5 Responds stepped in. Kristi Nelson has more.

Have you been paying to have your taxes filed? You may not need to. NBC 5 Responds reporter Diana Zoga explains how to file for free.

The IRS said it will start processing 2024 federal income tax returns on Monday, January 27. Between now and April 15, millions of taxpayers will pay to file their returns, but they may not have to.

If your resolutions include saving money and reducing credit card debt, the NBC 5 Responds team has expert advice to help you get started. Diana Zoga reports.

It may seem out of reach if you’re stretching to pay bills already in your mailbox.