Auto part shortage leaves driver stranded for months
One of the pandemic’s lingering side effects is a shortage of auto parts. One driver tells us his vehicle was in the shop for months while he waited on a part ot arrive from Japan.
The Latest
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State lawmakers look at rising homeowners insurance costs
Texas lawmakers are hearing testimony about rising homeowners insurance rates and working to see what can be done to lower premiums.
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What consumers should know about gift card draining
The NBC 5 Responds team continues to hear from North Texans who tell us about vanishing gift card balances.
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How to avoid ‘credential harvesting'
A text, claiming you owe a balance on your toll road account, may be a trick. The FBI says criminals are working to get your login information.
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NBC 5 Responds helps North Texas travelers with refund
John Curtner’s two-month trip to the Middle East last fall with his wife started as an exciting journey through Israel, Jordan and Egypt. They rented cars from Hertz to help get around.
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Woman's lost luggage claim denied because canceled flight never left DFW; airline admits mistake
The Department of Transportation says airlines declare bags permanently lost after five to 14 days, and airlines must compensate passengers for reasonable expenses.
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Key questions to ask when shopping for homeowners insurance
Policies vary depending on coverage limits, deductibles and exclusions.
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What does it cost to nurture and raise an Olympian?
We asked the NBC 5 Responds team to find out what it takes to raise an Olympian. What financial commitments do families make early on?
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Thinking of going to the Olympics? Here's a look at prices
The 2024 Paris Olympics Opening Ceremony is one week away. The games run through August 11.
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False information circulating online over Section 8 housing vouchers
The Texas Department of Housing and Community Development wants you to know about false information circulating online. It’s about a Section 8 housing choice voucher waitlist opening to the public. It comes at a time when many Texans are desperate to find affordable housing.
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NBC 5 Responds helps Fort Worth mom with pre-paid funeral plans
A North Texas mom pre-purchased her memorial package through Laurel Land Funeral Home and paid in full only to be told it was no longer available.
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NBC 5 Responds helps Fort Worth family pay tribute to loving mother
A North Texas woman had paid for a grave marker in full but after a year and a half, the marker still had not been installed.
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Navigating an IRS unpaid balance notice
If you recently received a letter saying you owe the IRS money for unpaid 2023 federal income tax and you know you paid, it may have been a glitch.
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NBC 5 Responds to North Texas family's vacation ticket troubles
A North Texas family planned a vacation for months, but the whole thing was nearly grounded right before takeoff.
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Thinking of getting a generator? North Texas families share what works for them
If recent storms have you thinking about emergency backup power for your home, there are a lot of options to consider beyond extension cords plugged into a portable generator outside.
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Smartphone trade-in and return tips
The NBC 5 Responds team shows how consumers can avoid trade-in trouble.
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Donating to tornado relief? Here's how to vet a charity
People impacted by the deadly weather in North Texas face a steep recovery. If you want to help, read on for simple steps to help ensure your donation gets to neighbors who need it.
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North Texas storms: Who can apply for FEMA help and how to get started
FEMA may help with expenses like temporary housing and emergency home repairs. Some people may also qualify for help with medical or funeral costs.
