How to make a plan to save more, tackle debt
It may seem out of reach if you’re stretching to pay bills already in your mailbox.
The Latest
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NBC 5 Responds helps consumers recover $6 million
NBC 5 Responds has hit another milestone. The team has now helped North Texas consumers recover just over $6 million.
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Shopping for gift cards? Here's what to look for
Law enforcement explains that’s when criminals take new gift cards before they’re sold and steal information like card numbers and security codes off the cards.
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Consumer fights utility charges someone else racked up
NBC 5 Responds to a consumer fighting a more than $500 electric bill, he says, doesn’t belong to him.
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Some consumers learn they'd have to bundle to keep their insurance policy
A North Texas homeowner tells NBC 5 Responds her insurance company told her she would have to bundle to keep the current policy on her house.
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Insurance companies telling people they have to bundle to keep their policies
A North Texas homeowner tells NBC 5 Responds her insurance company told her she would have to bundle to keep the current policy on her house. NBC 5 Responder Reporter Diana Zoga is digging in what this may mean for consumers who are already facing soaring rates.
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How to search for unclaimed property, cash
Do you have money waiting to be claimed? If it’s been a while since you’ve checked for unclaimed property, it may be time to look again.
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In an out of state move, North Texan says movers failed to deliver
NBC 5 Responds to North Texas consumers who say movers lost their stuff in a cross-country move. What happened and what to know before your next move.
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Consumer disputes rental car damage claim
NBC 5 Responds to a North Texas consumer with a big bill for hail damage to a rental car, she said, she turned in before a hail storm.
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Consumer disagrees with insurance decisions after crash
NBC 5 Responds to a North Texas driver with a car accident claim in limbo.
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Driver receives toll bills for another car with fake plates
NBC 5 Responds to a driver getting a stranger’s toll bills.
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Understanding paid time off to vote on Election Day
Texas has rules about employers giving people time away from work to vote on Election Day. Read on for how they may apply to you.
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NBC 5 Responds helps a consumer get a resolution after phone trade mix-up
When a North Texas wireless customer was facing a $1,000 charge over a smartphone mix-up she contacted NBC 5 Responds. Here’s what we learned to help you avoid issues.
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Can you stop political text messages?
If you feel like you’re bombarded with political text messages, it’s not your imagination. In the final stretch of this election, is there anything consumers can do to mute the messages?
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NBC 5 helps couple resolve issue over vacation club balance due
When an NBC 5 viewer couldn’t get a resolution to a dispute over the balance due on her vacation club she called NBC 5 Responds, Kristi Nelson explains what happened next.
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How to avoid medical identity theft
The government spent nearly $950 billion on Medicare funding in 2022, according to the Centers for Medicare and Medicaid Services. According to some estimates, scammers claim around $60 billion of funds.
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Fans say they're struggling to reverse ticket transfers
Consumers in North Texas are telling NBC 5 about their tickets disappearing and being transferred on Ticketmaster. NBC 5 Responds shares steps on how you can secure your seats better in the future.
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How a consumer's screenshot saved hundreds of dollars
When you have a customer service question, going to the online chat can help resolve it.
