Dallas 10 hours ago Southwest Airlines releases new changes, investor plan on Thursday Southwest Airlines announced changes to its customer experience on Thursday in an effort to boost profits. NBC 5’s Alanna Quillen has the details. Wake Up to Something Good 1:52 Latino vote could tighten Texas races 2:01 Family mourns young mother killed in Fort Worth crash 1:33 Southwest Airlines outlines new vision to boost profits 0:33 State Fair of Texas auto show sneak peek 1:54 North Texas medical assistant accused of inappropriate sexual contact with kids