May 13, 2016 7:40 am Customer ‘Floored' When Her New Floors Buckled A customer paid more than $17,000 on new floors that soon began to buckle, so she reached out to NBC 5 Responds for help. Wake Up to Something Good 3:45 Dallas Police Chief Eddie Garcia addresses media before fallen officer Darron Burks' funeral 1:58 Loved ones honor memory of fallen Dallas Officer Darron Burks 1:48 Student walking in grass hit, killed in Dallas 1:02 Passenger in car that hit & killed student on E. Ledbetter Drive/Loop 12 charged with murder: DPD 2:11 UNT Elevar student: ‘If I can do this, you can do this too'