Plano resident Sandy Hurlbut lost her husband, one of her dogs and her home in a housefire in August.
Hurlbut and her other dog, Jake, were the only survivors of the tragedy.
The situation stuck with first responders, Plano police said.
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Joined by his wife and other officers, Plano Police Sgt. Thornsby led an effort with Plano firefighters to collect donations for Hurlbut.
A donation was given to Hurlbut, along with gifts for her dog. They included a dog bed, dog bowls with a feeder station, a new dog leash and collar, dog toys, dog treats, and a friend of Thornsby's wife donated an automatic dog feeder.
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"Mrs. Hurlbut was presented with donations and gifts, which through some tears, hugs, and smiles, was a wonderful surprise," Plano Police said.