Parents want answers after 4-year-old left on school bus

The parents of a Dallas ISD preschooler say they’re horrified and want answers after their 4-year-old daughter was left alone on a hot school bus for hours, instead of arriving at school. The child ended up miles away, unattended in 95-degree heat. Her parents now sharing their story with NBC 5’s David Goins in a story you’ll see only on NBC 5.