NBC 5 Responds October 28, 2024 5:20 pm

Consumer gets a resolution after phone trade mix-up

When a Dallas wireless customer faced a charge over a smartphone mix-up she contacted NBC 5 Responds. Diana Zoga explains how we helped and what we learned to help you in the future.

Wake Up to Something Good

2:05

Dallas Cowboys partnering with the Salvation Army is a Thanksgiving tradition
3:04

Fort Worth PD to expand criminal justice program for at-risk youth
3:42

Questions still surround fatal 2021 Fort Worth pileup on icy road
3:12

Family's home in Plano hopes to give everyone a ‘spooktacular' time
2:51

Mariachi music flourishes in Dallas ISD after generations of support
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