Diana Zoga is the consumer reporter for NBC 5 Responds - helping North Texans resolve their consumer complaints and understand their rights.
Diana joined NBC 5 in 2017 after spending 14 years as a reporter at news stations in St Louis, Missouri, Tulsa, Oklahoma and Sherman, Texas.
Diana is a graduate of Plano East Senior High School and the University of Texas at Austin.
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Diana is the daughter of Kosovar Albanian immigrants and still speaks Albanian at home.
During the war in Kosova in the late 1990s, much of her family had to escape to refugee camps to survive. News coverage became critical, as she often scoured news stories looking for any sign of her relatives.
That experience later inspired Diana to go into journalism - which she says feels more like a calling than a job.
Diana is married and lives in Dallas, a short drive from her parents' home, so she continues to enjoy her mother's home-cooking a few nights a week.
The Latest
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NBC 5 responds to North Texas driver with car accident claim in limbo
The consumer expresses his disagreement with his insurance company’s decision to repair his vehicle, stating that he believes it cannot be fixed. NBC 5 Responds Diana Zoga demonstrates the process of what occurred and advises drivers on what they should be aware of if their vehicle is damaged in an accident.
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Consumer disagrees with insurance decisions after crash
NBC 5 Responds to a North Texas driver with a car accident claim in limbo.
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Typical turnout on Election Day in Collin County
Some 50,000 people have cast their ballots in Collin County. NBC 5’s Diana Zoga reports elections administrators say turnout has been typical for Election Day.
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NBC 5 Responds to a driver's experience with a stranger's toll bill charges
A stranger has been racking up charges on a North Texan’s toll bill. NBC 5’s Diana Zoga reveals what happened and how driverss can avoid it.
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Driver receives toll bills for another car with fake plates
NBC 5 Responds to a driver getting a stranger’s toll bills.
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Employers in Texas must allow workers time to vote
If you haven’t cast a ballot during Early Voting, you can still vote on Tuesday, but what if you are working? NBC 5 Responds reporter Diana Zoga explains Texas has rules about employers giving people time away from work to vote.
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Understanding paid time off to vote on Election Day
Texas has rules about employers giving people time away from work to vote on Election Day. Read on for how they may apply to you.
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Consumer gets a resolution after phone trade mix-up
When a Dallas wireless customer faced a charge over a smartphone mix-up she contacted NBC 5 Responds. Diana Zoga explains how we helped and what we learned to help you in the future.
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NBC 5 Responds helps a consumer get a resolution after phone trade mix-up
When a North Texas wireless customer was facing a $1,000 charge over a smartphone mix-up she contacted NBC 5 Responds. Here’s what we learned to help you avoid issues.
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Here's how to clear your phone of political text messages
If you feel like you’re bombarded with political text messages, it’s not your imagination, millions of political robotexts have been sent. NBC 5 Responds reporter Diana Zoga explains there are some things you can do to mute the messages in the final stretch of this election season.
