Diana Zoga is the consumer reporter for NBC 5 Responds - helping North Texans resolve their consumer complaints and understand their rights.
Diana joined NBC 5 in 2017 after spending 14 years as a reporter at news stations in St Louis, Missouri, Tulsa, Oklahoma and Sherman, Texas.
Diana is a graduate of Plano East Senior High School and the University of Texas at Austin.
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Diana is the daughter of Kosovar Albanian immigrants and still speaks Albanian at home.
During the war in Kosova in the late 1990s, much of her family had to escape to refugee camps to survive. News coverage became critical, as she often scoured news stories looking for any sign of her relatives.
That experience later inspired Diana to go into journalism - which she says feels more like a calling than a job.
Diana is married and lives in Dallas, a short drive from her parents' home, so she continues to enjoy her mother's home-cooking a few nights a week.
The Latest
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NBC 5 Responds helps consumers recover $6 million
NBC 5 Responds has hit another milestone. The team has now helped North Texas consumers recover just over $6 million.
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NBC 5 Responds has hit a new milestone
NBC 5 Responds has now helped North Texas consumers recover just over $6 million. NBC 5’s Diana Zoga highlights some of the cases NBC 5 Responds worked on over the last year.
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How to shop for gift cards
Earlier this year, NBC 5 Responds investigated consumer complaints about disappearing gift card balances. Now, during the holiday season, Diana Zoga shares tips to help shoppers avoid purchasing tampered gift cards.
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Shopping for gift cards? Here's what to look for
Law enforcement explains that’s when criminals take new gift cards before they’re sold and steal information like card numbers and security codes off the cards.
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Arizona man receives over $500 bill for a North Texas home that's not his
NBC 5 Responds to a consumer fighting a more than $500 electric bill that he says doesn’t belong to him. He lives in Arizona but learned his name was used to power a home in North Texas. NBC 5 Responds reporter Diana Zoga shows you what happened and why some electric companies say this type of fraud is exploding.
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Consumer fights utility charges someone else racked up
NBC 5 Responds to a consumer fighting a more than $500 electric bill, he says, doesn’t belong to him.
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Some consumers learn they'd have to bundle to keep their insurance policy
A North Texas homeowner tells NBC 5 Responds her insurance company told her she would have to bundle to keep the current policy on her house.
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Insurance companies telling people they have to bundle to keep their policies
A North Texas homeowner tells NBC 5 Responds her insurance company told her she would have to bundle to keep the current policy on her house. NBC 5 Responder Reporter Diana Zoga is digging in what this may mean for consumers who are already facing soaring rates.
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How to find unclaimed money
Do you have cash just waiting to be claimed? If it’s been a while since you checked for unclaimed property, NBC 5 Responder Reporter Diana Zoga is here to show you how to do a little legwork and find money that belongs to you.
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How to search for unclaimed property, cash
Do you have money waiting to be claimed? If it’s been a while since you’ve checked for unclaimed property, it may be time to look again.
